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Teams Connector

Integrate your telephony in Microsoft Teams

From 50 cents* per account/month
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Automated setup

No knowledge of PowerShell required, convenient configuration in our online portal

One month free trial

Test the Teams Connector 30 days free of charge and without obligation

Location-independent, true telephony

Full-featured telephony with business phone features in any MS Teams client

Exceptionally fair contract terms

No minimum contract term, can be canceled monthly, transparent pricing

easybell Teams Connector

Teams Connector - The interface between your SIP Trunk and Microsoft Teams

Would you like to make phone calls via affordable and flexible SIP trunks and at the same time use the collaboration features of Microsoft Teams for your company - all in one application? We have developed a solution for you to connect Microsoft Teams and SIP trunks: the Teams Connector!

  • Receive incoming calls to office numbers in the Teams client
  • Make outgoing calls to worldwide numbers from Teams via easybell or other providers
  • Use the low easybell rates instead of expensive Microsoft call plans
  • Test it for 30 days without obligation and risk-free
  • For everyone who would like to use Unified Communications to its full extent

Favorable price and fair conditions

As with our SIP trunks and our cloud telephone system, we also design the contract terms for the Teams Connector to be absolutely fair and transparent:

  • 5 €/month* for every 10 Microsoft Teams seats - the equivalent of just 50 cents per account per month!
  • No hidden costs
  • No minimum contract period, can be cancelled monthly
  • Can be scaled easily for higher or lower demand

Book the Teams Connector

It's that simple:

As a new customer, you can add the option to connect Microsoft Teams to a telephony rate or the Office Complete Trunk during the ordering process.

Established customers have the option of adding the Teams Connector for Microsoft Teams to an existing SIP trunk in the customer portal.

Microsoft licenses

In order to be able to use Microsoft Teams fully and make phone calls with it, every company needs one or more licenses for Microsoft 365 or Office 365. Usually the additional, chargeable add-on Microsoft Teams Phone is also required for the use of Direct Routing. This add-on replaces its two predecessors, Phone System and Business Voice, as of February 2022.

Here you can see the most common license combinations. In our help center you can find more information about Microsoft's licenses.

State of 14-12-2021
Basis Version additional Add-on
Microsoft 365 Business Basic / Standard / Premium Teams Phone
Microsoft 365 F1 / F3 Teams Phone
Office 365 F3 Teams Phone
Microsoft 365 / Office 365 E1 / E3 Teams Phone
Microsoft 365 / Office 365 E5 Teams Phone incl.

Easy configuration in the customer portal

To successfully set up the Teams Connector, you need an active SIP trunk, suitable Microsoft licenses, and an account with admin rights. Once these requirements have been met, there is nothing standing in the way of the initial setup:

  • Simply enter your Microsoft Teams account login details in the easybell customer portal.
  • You can then assign a SIP Trunk phone number to each user account of the Teams instance.
  • And just like that, incoming and outgoing telephony from Microsoft Teams with easybell phone numbers is possible!
  • See detailed step-by-step instructions here

Why Microsoft Teams?

Microsoft Teams is a software for effective communication and teamwork. Users can chat, make audio and video calls, hold meetings, collaborate on files, and much more. Teams is part of Microsoft Office 365 and can integrate with other Office services. It is the fastest-growing business application in the company's history, according to Microsoft.

Optional hardware: Modern IP phone and FRITZ!Box top routers

To use an Easybell connection, you can of course continue to use your usual devices. Or you can opt for one of our hardware offers:

  • The Snom D865 IP phone is a guarantee for telephony in top HD quality. The business phone not only cuts a fine figure visually, it also offers a whole host of other technical refinements. 
  • Do you need a new DSL router? Then we recommend the FRITZ!Box 7590 AX. You will receive it from us pre-configured, including all access data and free shipping for hire or purchase.
  • Fiber optics uses a different technology than DSL. That's why you need the right hardware. You can order the FRITZ!Box 5530 with integrated fiber optic modem from us to go with your FTTH connection. 
Hardware* 
Snom IP phone159 € one-off (optional power supply unit for 11 € one-off)
FRITZ!Box 7590 AX199 € one-off or 4.95 €/month to rent
FRITZ!Box 5530144 € one-off or 4.95 €/month to rent

*All prices subject to statutory VAT

Blocks of telephone numbers of 10, 100 or 1000 without monthly additional costs

With a block of telephone numbers, you get phone numbers for all employees, which easily can be kept in mind. Furthermore, you can use all functions of an easybell SIP trunk.

  • New blocks of 10 phone numbers can be ordered for 19.95€ one-off
  • A block of 100 phone numbers can be ordered for 49.95€ one-off
  • Blocks of 1000 numbers for 99.95€ with limited availability
  • Free porting of telephone numbers or blocks of telephone numbers
  • Use more than one block of phone numbers in a telephone system

Reliable, top-quality phone system based in Germany

With easybell SIP trunking, your encrypted calls will be able to get a better quality than ISDN calls. All servers are hosted in German data centers.

  • TLS, ZRTP and SRTP encryption
  • High call quality in HD or ISDN quality
  • Failover (=an automatic switch to a secondary system on failure of the primary system) for each extension via virtual DDIs

Teams Connector:

Cloud software for connecting Microsoft Teams to SIP trunks, free for 30 days, then 5 euros/month per 10 Microsoft Teams users when using easybell SIP trunks. When using other trunk providers, 5 euros/month per 5 Microsoft Teams users. Compatibility with SIP trunks not explicitly supported is not guaranteed. Cannot be combined with the easybell Cloud Telefonanlage. Requires a Microsoft Teams license that includes Direct Routing. Offer can be cancelled 7 days before the end of the month.

Applies to all business rates:

SIP Trunk at 0 ct/min to other easybell customers; 1 phone number/call number block included; existing broadband access and VoIP-capable terminal or IP-PBX are required; No minimum contract term; Optional block of phone numbers from 19.95 euros one-time; Cancellable 7 days to the end of the month; Billing of voice calls in per-minute increments (60/60); all prices can be found in our telephone price list for business customers.

The following applies to the individual rates

Business 2: no basic fee in the first 6 months, then 1.95 €/month; no provisioning fee; trunk with 2 voice channels and 2 virtual extensions included; optional new block of ten numbers for a one-time charge of 19.95 €; 0.98 ct/min to the German fixed network; 9.8 ct/min to German mobile networks.

Business 10: 4.95 €/month; no provisioning fee, trunk with 10 voice channels, 1 phone number(s) block and 10 virtual extensions; Optional provision of a new block of telephone numbers for a one-time fee each of €19.95 for blocks of 10 and €49.95 for blocks of 100 numbers; 0.98 ct/min to German fixed networks; 9.8 ct/min to German mobile networks.

Business 50: 19.95 €/month; no provisioning fee; trunk with 50 voice channels; 100 virtual extensions; Optional provision of a new block of telephone numbers for a one-time fee each of €19.95 for blocks of 10 and €49.95 for blocks of 100 numbers; block of 1000 numbers on request for €99,95 one-time charge but not available in all local networks; 0.98 ct/min to German fixed networks; 9.8 ct/min to German mobile networks.

Fair Flat packages

All Fair Flats are billed on a per-minute basis once the inclusive minutes have been used.

The following applies to the optional Fair Flats:

Fair Flat 1000 (optional with Business 2, Business 10 and Business 50): 9.95 €/month with 1000 minutes to the German fixed network and 200 minutes to German mobile networks included.

Fair Flat 3000 (optional with Business 2, Business 10 and Business 50): 29.85 €/month with 3000 minutes to a German fixed network and 600 minutes to a German mobile network included.

Fair Flat 5000 (optional with Business 10 and Business 50): 49.75 €/month with 5000 minutes to the German fixed network and 1000 minutes to German mobile included. 20 additional voice channels included.

Fair Flat 10000 (optional with Business 10 and Business 50): 99.50 €/month with 10000 minutes to the German fixed network and 2000 minutes to German mobile included. 20 additional voice channels included.

The following applies to the optional Business Fair Flats international:

Fair Flat 1000 international: 14.95 €/month with 1000 minutes to the fixed network of agreed countries and 200 minutes to German mobile communications included.

Fair Flat 3000 international: 44.85 €/month with 3000 minutes to the fixed network of agreed countries and 600 minutes to German mobile phones included.

Fair Flat 5000 international: 74.75 euros/month with 5000 minutes to the fixed network of agreed countries and 1000 minutes to German mobile phones included. 20 additional voice channels included.

Fair Flat XL international: 149.50 €/month with 10000 minutes to the fixed network of agreed countries and 2000 minutes to German mobile included. 20 additional voice channels included.

The following applies to the Business Volume rates:

Volume 100: 250 € minimum turnover; trunking with 100 lines, 100 cloud accounts; 0.72 ct/min to German landlines; 4.5c/min to German mobile networks; optional: billing increments 1/1 for 50 €/month.

Volume 200: 500 € minimum turnover; trunking with 200 lines, 100 cloud accounts; 0.66 ct/min to German landlines; 3.6c/min to German mobile networks; optional: billing increments 1/1 for 100 €/month.

Volume 1000: 1000 € minimum turnover; trunking with 1000 lines, 100 cloud accounts; 0.54 ct/min to German landlines; 3c/min to German mobile networks; billing increments 1/1 included.

Calculation examples with x percent savings when minimum call volume is reached and only calls to German mobile networks compared with SIP Trunk rates without minimum call volume or Fair Flat.

Note: The per-second rate only applies to the German fixed network and German mobile networks. Optional 24h premium service hotline for 2.95 €/month surcharge

The following payment methods apply to tariffs for companies: Convenient payment by direct debit or by bank transfer after invoicing.

Questions

Depending on whether you use a SIP trunk from easybell or another provider, the setup of the Team Connector differs slightly.

Here you will find suiting instructions for both cases and some additional information.

In the Teams Connector, you can use not only SIP trunks from easybell. Alternatively, there is a growing number of certified SIP trunks from third-party providers that you can also integrate into the Teams Connector.

If your provider is not yet available for selection, you can easily enter the access data for your SIP trunk using our generic template. This way you can integrate almost all SIP trunks from all over the world.

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In this tutorial, we will explain step-by-step how to connect a SIP trunk from a third party provider to Microsoft Teams using the easybell Teams Connector.

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In this article, we will go over how to assign multiple phone numbers to a Microsoft Teams user when using easybell's Teams Connector.

In Microsoft Teams (MS Teams for short) or Teams Phone, only one phone number can be assigned to a user at a time.

However, this restriction can be circumvented for incoming calls with call forwarding. To do this, you simply need to forward each additional phone number to the phone number assigned to the user.

If you use a call number block with easybell, you can easily outsource individual extensions and then configure them with such call forwarding.

These virtual extensions can be set up and configured in just a few steps.

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In this tutorial, we will explain step-by-step how to use the easybell Teams Connector to connect a SIP Trunk from easybell to Microsoft Teams and assign phone numbers to Teams users.

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We tell you the licenses you need for Microsoft Teams to connect your own SIP Trunk with the Teams Connector.

The Microsoft Office suite in general and the Teams software are not rigid products. Rather, they are always a combination of different licenses that determine the actual range of features.

For example, if you want to use Microsoft Teams not only for internal company communication and cooperation, but also to make phone calls over the local network (PSTN), you usually need the additional paid add-on "Teams Phone", which must be booked separately for each seat that is to be able to make phone calls later.

With the following license combinations, you can extend your Microsoft Teams with telephone functions and thus obtain a real solution for Unified Communications (UC).

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Here you can find out what requirements you need to meet in order to use the easybell Teams Connector.

The Teams Connector from easybell is an interface between your Microsoft Teams account and your SIP Trunk. This enables you to make incoming and outgoing calls from a Teams client via the SIP Trunk, meaning you can integrate external telephony into your UCC solution. This brings with it many benefits. In order to set up and use the Teams Connector correctly, certain components must be in place.

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Since many steps are automated and run in the background when setting up Microsoft Teams Direct Routing, it can be difficult to see how the installation is progressing. We'll show you what to look out for.

According to Microsoft, it can take up to 24 hours from the last setup step of the Teams Connector to the complete implementation of the settings in Teams in individual cases. Only then can you make outgoing calls with Teams via easybell.

You can use the following indicators in the Microsoft Teams Admin Center to check how far your settings have already been implemented:

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We explain why a combination of Cloud Telefonanlage and the Teams Connector is not possible, yet.

You can switch the mode of your SIP trunks in the customer portal under "Phone settings" > "Manage numbers". One of the modes available is "PBX" for the easybell Cloud Telefonanlage. If, on the other hand, you want to connect your SIP trunk to another PBX or to Microsoft Teams via the Teams Connector, you must use the "Trunk" mode. Therefore, parallel operation of the Cloud Telefonanlage and the Teams Connector is not possible at this time.

However, we are working to make both systems compatible with each other so that you can use Microsoft Teams as a device for the Cloud Telefonanlage.

As soon as this is possible, we will provide instructions in our help section as well as in our newsletter.

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