Experiences and opinions
Trustpilot is a rating community where you as a consumer can share the experiences youʼve made with several companies. This consumers can make informed purchasing decisions and companies are able to build up a trusted relationship to their customers. So if you are happy with easybell, please let us know. If you have had any negative experiences, you can contact our support team at any time.
wieistmeineip.de is a German website for a provider-independent speed measurement of internet connections. Useful applications like the DSL speedtest or the Ping test make this homepage an optional complement to the editorial (test-) competence of the German computerbild.de.
Great company, great service. Bought a router from them as well and just needed to plug it in and it worked auto. Got a lot less to almost no disconnections from the company I had before. Recommended to anyone who thinks which internet provider to choose.
The best Internet Service provider I have used in Germany. Their service "just works". The customer service is superb: responsive, professional, solution orientated and in English and German. No contracts, no hidden charges. The Internet service has been extremely reliable. I managed to get out of my previous 2 year contract because the service was so bad, and I am really happy with Easybell.
I'm absolutely satisfied with Easybell service, from the Internet performance to the customer support. My requests have always been handled quickly by the team. Additionally, I find it very practical that I can manage my data completely online via the Customer Portal. Two more huge advantages coming to Easybell are the perfect English support and the possibility to cancel the contract any month. I've never seen any other Internet providers in Germany offering this.
We've been using Easybell for years whenever we are in Germany. We always found the service - ordering, installation, cancellation - excellent. Very friendly and competent staff. Every year I find their plans best in the market for short term contracts.
Easybell is a sharp contrast to the terrible internet providers in Berlin. They actually care about the customers. Ever since I switched to easybell, I got back my sanity and reliable internet connections. When I used to be on Vodafone cable, there were constant disruptions.