easybell was founded in 2006 and is a Berlin-based internet and telephony provider for business and private customers. The company is part of the listed telecommunications group ecotel.
We offer comprehensible, reliable and fair products for everyone who is in need of professional telecommunications. We specialize in IP-based communications: our product range includes VoIP telephony, SIP trunks, a cloud telephone system developed in-house and optional DSL connections. We stand for flexibility, transparency and simplicity - that's why our tariffs can be cancelled monthly, we have no hidden costs and many additional services are included in our service. We have summarized this concept in our motto:
Simply. Professionally. Connected.
Our goal is to simplify complex telecommunications services in such a way that we can offer convenient, reliable and flexible solutions to companies. We achieve this by reducing products to their core function, using intuitive interfaces and a high degree of automation in the background. In addition, we’re keen to use up-to-date components in both products and services.
We are the ideal partner for businesses of all sizes and see it as our job to always deliver the best telecommunications experience at fair conditions. We want to become the "silent companion" for companies, break down communicative barriers - and thus make the world a little better. Our mission is:
Simple and flexible telecommunications for every business.
We know what we can do, and our customers know it too: professional telephony without knickknack. We retain our customers through sensible products, good service and well thought-out services rather than long contract periods. It is part of our self-conception that we continuously acquire new knowledge and skills. At the same time, we are constantly questioning and optimizing our processes and finding new solutions where necessary.
Our corporate structure is characterized by flat hierarchies and short, efficient decision paths. This allows us to respond more flexibly to customers' wishes or new developments within the industry than large competitors. Wherever possible, we work agile. We also offer our customers maximum flexibility with easily scalable products without minimum terms.
Our products are highly available. They have well-defined features that work error-free and are robust. Our employees work independently and proactively to solve problems. At work, we adhere to self-imposed standards as well as governmental and societal requirements. Our customers can rely on our statements and promises as much as on our products.
We have an excellent price-performance ratio and no hidden costs.
Fair contract terms
Customers see exactly what they get from us and can change their mind at any time thanks to flexible rates and the absence of minimum terms.
Many positive reviews show that our well trained in-house support team doesn’t handle tickets in a standard manner, but is dedicated to solving problems and in many cases even exceeds customers' expectations.
Ease of use
Our products are designed to be easy to understand for users and the complexity is handled automatically in the background.
Our services are highly available and further development does not happen at the expense of stability.
Full-featured online portal
Our customers have access to an extensive online customer portal, which allows them to manage numerous functions such as caller ID, voicemail, call forwarding, fax, text messages and much more completely independently online.
By automating redundant tasks, our systems work faster and are less error-prone – and our offerings are more affordable.
Always in progress
Our products and services are never "finished," but are continually evolving; we don't shy away from change.
Low bureaucracy and short decision paths enable us to respond more flexibly to customer requests or new developments within the industry than large competitors are able to.
easybell is one of the fastest growing telecommunications companies in Germany. We are always looking for motivated, open-minded and competent employees who can enrich and strengthen our team. What we can offer interested parties:
- flat hierarchies
- independent areas of responsibility
- a young and highly motivated team
- a dynamic, varied working environment
About 30 000
companies use easybell
About 1 billion
minutes of telephony per year
About 340 000
active SIP channels
About 52 000
Seats in our cloud PBX
years of experience in telecommunications
availability of our SIP Servers
About 14 000
positive reviews with an average of 4.99 out of 5 stars
Less than 1
minute average waiting time at our hotline
hours/days availability of our hotline (with premium service)
About 1 700
qualified sales partners in Germany
month contract period for all tariffs
employees in Germany and Europe