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What is the OfficeDesk access?

An OfficeDesk enables access to the customer portal with limited usage rights. In this way, for example, employees can manage their extension themselves without gaining access to sensitive information of the entire easybell connection.

Our connections for business customers already offer numerous business features out of the box, which you can use at no additional cost. Time-controlled call forwarding, personalized voicemail, block lists, fax and SMS online function, the VoIP to go app and much more can be used from within the customer portal.

But what if others - for example, employees and co-workers - are supposed to use these functions without also having full access to the account and thus sensitive information? This is where our OfficeDesks come into play!

OfficeDesks are accesses to the customer portal with limited rights and functions. Sensitive data or other phone numbers cannot be accessed via OfficeDesks.

Two kinds of OfficeDesks

You can use OfficeDesks with access to the customer portal in every easybell business connection. If you use the easybell Cloud Telefonanlage, OfficeDesks with extended rights management are available to you. We will give you a brief introduction to both.

 

For SIP-Accounts and SIP Trunks

Every employee can log in with the phone number and the SIP password of an SIP-Account or virtual DDI. Now the system allows him to use limited features by entering his or her login information.

After the setup, your employees can send faxes online or configure the caller display identification (CLIP), call forwarding or voice mail.

The access is limited to the SIP or Cloud Account. Users can not access personal information or bills.

OfficeDesks for SIP-Accounts

For Cloud Telefonanlage (hosted PBX)

Administrators can create OfficeDesk accounts for employees. The administrator can restrict the rights of the access:

  • Which extensions and devices can be controlled
  • Is the user allowed to send FAX & SMS

The user will be informed in an initial email and can activate his account.

The access is limited to the Cloud Telefonanlage. Users can not access the SIP-accounts, personal information or bills.

OfficeDesks for the Cloud Telefonanlage