The features of our Cloud Telefonanlage (Cloud PBX)

The easybell Cloud telephone system is designed to be completely intuitive to use. This allows people with little technical affinity to configure the PBX quickly and easily. You can immediately see which functions can be found where in the interface of the cloud telephone system.

With a Cloud PBX you can do many things that were not possible before. But of course you can continue to make calls as usual. Telephony is child's play for you and your employees.

Create direct dial numbers for your number blocks. You can use Catch All to forward calls to extensions that have not been assigned, for example, to your switchboard.

As a user of the Cloud PBX, you only need to dial the fixed quick dial number instead of the full number to reach the desired extension. The direct dial number, which consists of the variable part you specify at the end of a number block, can also be the quick dial at the same time.

With an attended or unattended call transfer you can easily transfer calls to other extensions. With an attended call transfer, you can consult your colleague in advance.

Whether answering machine or normal forwarding to a colleague's extension - quickly and easily set up call forwarding with various answering options. Decide after how many seconds the forwarding should start.

Simply add a waiting loop with a click. Your callers no longer hear the anonymous ringing but are directly received.

With the individual music on hold, a product or company jingle, opening hours or favorite music can be switched instead of the easybell standard announcement. For even more freedom, you can even customize the music for each extension or call group.

Manual call transfer can tie up staff unnecessarily and be a test of patience for callers. This is where the interactive voice menus (IVR) of the Cloud Telefonanlage can help: callers can then decide for themselves which department they want to be connected to. In this way, callers end up directly where they can best be helped. And you and your team can concentrate on other tasks.

For more information, see "Setting up the voice menu (IVR)".

The situation-dependent voicemail allows you to play different announcements for specific occasions. You will be informed about new messages by email or SMS (or via both channels).

With the busy lamp field (BLF) and call pickup you work better together. You can see if a colleague is on the phone. And if a currently unoccupied workstation is called, you can pick up the call at the touch of a button.
 

By “Drag&Drop” or click you decide which end devices are to be integrated into the extension of your choice. In this way, you can put together a team for a hotline or ensure that an employee can be reached at several workstations simultaneously.

In addition to IP phones, you can also integrate external phones, e.g. your mobile phone, into a call group. If you are now called to your extension number, it rings both on your mobile phone and at your desk.

At some point every working day comes to an end. Now you can easily activate the end of working day switch for your extension. Then select whether callers are to be forwarded to colleagues or your voicemail or whether you want to set a message with your business hours.

Using this feature, faxes can be sent and received paperless. So forget about the classic fax machine. Thanks to easybell you work with a complete online fax function. Incoming faxes are sent to you free of charge in PDF format, simply as an email attachment. Send faxes conveniently online, whether via tablet, smartphone or PC.

The conference function is just right for you if you want to call up to ten people at the same time. With PIN protection, you can be sure that only those participants are in the conference who have been given the PIN.

Here we show you how to set up conference rooms in the Cloud PBX.

You can configure your IP phones automatically in the Cloud PBX. This saves time and sometimes also nerves.

The Cloud PBX is a hosted solution in which each telephone system is a separate installation on a dedicated VM server in Germany. This means that you do not have to share the system with other users as with other providers.

With the TAPI driver you can call phone numbers directly from your Windows programs, e.g. from the e-mail program Outlook. After the click your phone rings, as soon as you answer the phone, the call is established.

The Cloud PBX is by no means a static, rigid solution. Our developers are constantly working on new features. The system is always automatically updated to the latest software version. New features are immediately available after introduction, without you having to actively worry about updates.