Advanced settings of the Easybell app

Push notifications

Select this option to receive calls even when the app is not currently in the foreground. With this setting, you will also receive calls when the screen is turned off.

Off

If you disable push notifications, you can only make calls with the VoIP to go app; you will no longer receive calls.

Here you can select an alternative ringtone.

Record all calls

When enabled, all calls you make will be automatically recorded. 

Multi-channel

Select this option if you want to create a separate audio track for each participant in the WAV file to be recorded. Turn this option off to save storage space.

Output file format 

You can choose from three formats:
8 kHz (Wav nano-law), 16 kHz (WAV PMC16), and 48 kHz (Ogg Opus). Depending on your selection, the storage requirements for the recordings will increase.

Delete after

Duration after which conversations are automatically deleted.

Recording Signal

Plays a beep every 15 seconds to alert the other party that the conversation is being recorded. 

If you disable this, you will be asked to agree to a disclaimer in the app.

Email

Here you can enter an email address to which you can then send the recorded conversation as a WAV file.

Upload URL

URL for uploading the recorded .wav files. The app uses PUT requests with the respective recording in the body of the request.

A

Activates automatic call forwarding. To do this, enter the desired phone number.

Forward call 

This allows you to decide spontaneously when an incoming call comes in whether and to which phone number you want to forward the caller.

Approved SSIDs and Unapproved SSIDs

You can restrict the app to only use Wi-Fi networks with SSIDs from your list. This does not affect the 3G/cellular connection.

For iOS version 13 and higher, access to location services is required to determine the current WiFi SSID. If you have set up approved or unapproved SSIDs, the app will prompt you to allow access to location services for proper detection.

Network priorities for RTP

"Prefer mobile data" sends the RTP audio data via your mobile data connection, even if WiFi is available. This enables a stable phone connection in case of a weak WiFi connection. Please note that all data will then be billed via your mobile phone contract.

Network change

In the event of a possible network change during a phone call, you must specify whether the new network or the previous one should be used. The default setting is to only switch networks "if necessary" – e.g., if the mobile data network was used at the beginning of the call, but a previously connected WiFi network became available during the call. The third option is to "always" switch networks, if possible.

For GSM calls: Edge Voice service 

Behavior for incoming GSM calls during a landline call. You can choose between "End call," "Hold call" (default), and "Play message, hold call."

You can choose from three sorting sequences:

• System default (iOS only): This sorts your contacts according to the default settings on your device.
• By first name: Sorts your contacts alphabetically by first name
• By last name: Sorts your contacts alphabetically by last name

Recording SIP operations is useful if you notice any connection or other issues within the app. In support cases, it may be worthwhile to activate logging and send the generated file directly to Easybell Support when reporting the malfunction; this enables faster and more effective processing. If SIP logging is activated, you can find it under Settings: SIP Log.

Here you can select one of the languages offered. The language is set automatically by default, i.e., it is identical to the system-wide language setting of your smartphone.

Exceptions for SSL certificates are added here if they were added during a failed certificate verification. This can happen if the certificate has expired or if the proxy uses a self-signed certificate. 

Here you will find information about the version and build number of the app, as well as the device identification.

This section contains information about your use of the app. You can view call times for the current and previous month, as well as the total call time in minutes. You will also find information about the number of individual callers here. Clicking "Reset" will reset all statistical data.

This is particularly relevant if, for example, you want to log in to the app with a new phone number or delete the app. If you delete the app without resetting the application, you may encounter problems when logging in again with the same phone number on a different device.