Busy Lamp Fields (short: BLF) are only available for extensions or call groups within the same Cloud Telefonanlage. Once you have added a quickdial contact with BLF activated, you will see a status symbol next to the contact icon showing whether they are on a call or not. Should you have your quickdial contact saved as contact, the BLF status will show up in the contact list of the Easybell app as well.

Notice: The following guide has been created on iOS 14 and App Version 2.1.24. There might be slight differences in your experience, depending on App Version and operating system.

 

B L F E N F A V O R I T E S

1. create new contact

To add a favourite, switch to the "Favourites" tab and click on the "+" at the bottom right of the screen.

B L F E N N E W Q U I C K D I A L New

2. set up favourite

You can then create a favourite in the context menu. Two things are necessary for the BLF to work:

  1. In the "Call number" field, enter the speed dialling code of the extension/call group from the Cloud Telephone System whose status you would like to subscribe to with the busy lamp field.
  2. Activate the switch  "Busy Lamp Field".
B L F E N F I N A L

Busy lamp fields in everyday life

Finished! The respective call status is now displayed for the newly created favourite:

Off Call (grey) = Available
On Call (green) = In conversation
Ringing (orange) = It's ringing

Please note that it is not possible to pick up calls for incoming calls from the extension/call group with the BLF of the app.

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Created on: 09. October 2024