Before you can use the Easybell app with the Cloud Telephone System, you need to install the Easybell app on your phone and create an extra end device account in the Cloud Telephone System.

In this guide, we will show you both step by step and how you can then log in to the app.

You will also find a video tutorial at the end.

1. Adding an end device to the cloud pbx

To use the Easybell app with the Cloud Telephone System, please first create an end device account in the Cloud Telephone System.

To do this, log in to your customer portal and click on "Cloud telephone system" under "Telephone functions"

Then click on "+Add" in the "End devices" area.

2. Configure end device

Select "App" as the "Device type" and then "Mobile app" for "App type".

Fill in the other details as usual.

If you have any questions, our article "Creating end devices in the cloud telephone system" will help you.

3. Generate access data

Now enter your e-mail address under "Access data and contact".

Then click on the "Save and generate access data" button.

Your login details and a QR code will now be displayed.

4. Install Easybell app

Download the Easybell app from the Play Store for Android.

5. Scan the QR code in the app

When you open the Easybell app for the first time, you can scan the QR code to log in or enter the displayed data manually.

The app will request some access rights in your phone, such as to the microphone or contacts. Please confirm these, as otherwise the function of the app cannot be guaranteed.

Note: Only one phone number can be registered in the app.

Check registration

You will also receive a notification to your specified e-mail address that a new end device has been deposited. You do not need to do anything else.

After activating the app, you will see on the overview page of your cloud telephone system that the status of the newly created device is set to "online".

Video instructions

This guide tells you everything you need to know about the VoIP to go app. From setting up SIP accounts or the cloud telephone system to usage and the various settings.

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Created on: 15. October 2024