Disable voice mail notifications in the Cloud PBX

To disable voice mail notifications in the Cloud PBX, we recommend following our guide “Setting up call forwarding in the Cloud PBX.” You will find detailed instructions under section 5.1, “Call Forwarding” / “Voice Mail/Announcements.”

1. Open Phone Number Management

First, please go to my.easybell.

There, please click on “Phone Settings” in the left-hand menu bar.

Alternatively, you can also click on “Manage Phone Numbers” directly in the my.easybell dashboard.

2. Open Settings

Do you have a private customer plan? If so, please click on “Private”!

The phone settings for businesses are divided into two tabs: Connections and Phone Numbers.

In the Connection Overview, please click on the connection whose details you wish to view.

You will see an overview of your telephone numbers.

Please click on the one whose details you wish to view.

3. Open the configuration

In the details view, you will see an overview of the settings.

Please scroll to the "Configuration" section and click the "Change" button to the right of it.

4. Edit voicemail messages

A window containing all configuration settings will open. Look for the "Voice Mail" section.

There you will see an overview of your answering machine messages. You can edit the message by clicking the pencil icon on the right-hand side. 

5. Turn off notifications

In the message editing window, go to "Voice Mail Notifications" and select "I do not want to receive notifications" from the dropdown menu.

Then click “Confirm.” Your voice mail notifications for missed calls are now successfully disabled.
 

 

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Created on: 21. May 2026