If you want to forward callers to another phone number, you have various options.

  • Forwarding that you want to use permanently should be set up in the customer portal. These include your voice mail or fallback routing, for example. You can read more about this in this article.
  • Advanced call forwarding goes one step further, allowing you to implement time-controlled forwarding scenarios. For more information, read the article "Setting up advanced, time-controlled call forwarding".
  • Alternatively, you can also set up call forwarding on the device itself (SIP code 302). This is useful in case of spontaneous absence from the workplace, or if you configure a PBX that routes the forwardings. You can find more information on this in the documentation for your device.