When do I get my access information for DSL and VoIP?
If you have ordered an Easybell complete connection, you will always receive the DSL access data by e-mail on the switching date at the latest. For security reasons, we do not send the access data for VoIP telephony. You can view these in the customer portal.
If you have ordered a router from us, it is already preconfigured. All you need to do is connect it.
All access data can also be found in the customer portal at any time after connection.
DSL access data
You can find the DSL access data under "My product" → "Access data" or "My data" → "Access data".
VoIP access data
Your VoIP access data is listed in the "Phone functions" → "Manage phone numbers" or "Phone settings" section. To display them, simply click on the corresponding connection. You can also change the SIP password there.
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