How can I take over an existing Easybell connection?
In order to take over telephone numbers or a connection, you need the consent of the current contract holder.
Which document you need for this depends on whether you only want to transfer individual phone numbers or an entire DSL or telephone connection.
- Phone numbers: Contract holder must complete declaration of assignment.
- Connection: Contract holder must complete contract transfer form.
Assignment of individual telephone numbers
If you only want to take over individual telephone numbers, but the connection should remain in the possession of the previous owner, download the declaration of assignment.
Please send us the completed form by e-mail (support@easybell.de), post (easybell GmbH, Brückenstraße 5a, 10179 Berlin) or fax (+49 30 80951009*).
You can then request porting of the phone number(s) to your easybell contract order. You can find out how this works in our guide to porting phone numbers. Please note that, for process reasons, we also use the name of the previous holder of the telephone numbers during the porting process. So don't be confused if you are contacted under this name during this period.
Contract rewriting
If you want to take over the entire connection, download the contract transfer form. Both the new and the old owner must sign the completed form.
Please send us the completed form by e-mail (support@easybell.de), post (easybell GmbH, Brückenstraße 5a, 10179 Berlin) or fax (+49 30 80951009*). The review and subsequent contract enrolment takes about one, maximum two days.
*Free of charge from the easybell network
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