How can I change my provided information at Easybell?

You can change most of your data in the customer portal.

However, some changes are excluded, such as your postcode or your name. In such cases, our support team will be happy to make the desired changes for you manually.

Please understand that Easybell cannot exchange your data in the case of a manual change without additional legitimation.

In this case, please send the following information by email to en.support@easybell.de:

old information
new specification

In the case of name changes, we also require official proof of the change, e.g. a marriage certificate. Alternatively, you can also send us a copy of your identity card as proof of identity.

A change of postal code is only possible within the same area code.

Please note that we cannot make any changes that have been requested using the contact form.

[Translate to english:]

Einige Änderungen sind davon allerdings ausgenommen, wie beispielsweise die Ihrer Postleitzahl oder Ihres Namens. In solchen Fällen nimmt unser Support-Team die gewünschten Änderungen gerne manuell für Sie vor.

Bitte haben Sie Verständnis, dass Easybell im Falle einer manuellen Änderung nicht ohne eine zusätzliche Legitimation Ihre Daten austauschen kann.

Bitte senden Sie in diesem Fall folgende Informationen per E-Mail an support@easybell.de:

Alte Angabe
Neue Angabe

Bei Namensänderungen brauchen wir zusätzlich einen behördlichen Nachweis über die Änderung, z.B. eine Heiratsurkunde. Alternativ können Sie uns zur Legitimation auch eine Kopie Ihres Personalausweises zukommen lassen.

Eine Änderung der Postleitzahl ist nur innerhalb desselben Vorwahlgebiets möglich.

Bitte beachten Sie, dass wir keine Änderungen durchführen können, die über das Kontaktformular beauftragt wurden.

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Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	2 year	HTML	Website
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo
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fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website
apcCheckData	Availability Check	24 hours	HTML	Website
order_session	Availability Check	36 hours	HTML	Website

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CLID	Identifies the first-time Clarity saw this user on any site using Clarity.	1 year	HTML	Microsoft Corporation
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MR	Indicates whether to refresh MUID.	7 days	HTML	Microsoft Corporation
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bcookie	Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform. For more information about LinkedIn cookies, please navigate to https://www.linkedin.com/legal/l/cookie-table.	1 year	HTML	LinkedIn
bscookie	Used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings	1 year	HTML	LinkedIn
lang	Used to memorize a user's language setting.	session	HTML	LinkedIn
li_sugr	Used to make a probabilistic match of a user's identity outside the Designated Countries	90 days	HTML	LinkedIn
lidc	To facilitate data center selection.	24 hours	HTML	LinkedIn
_guid	Used to identify a LinkedIn Member for advertising through Google Ads	90 days	HTML	Google
_gcl_au	Used to measure ad and campaign performance and conversion rates for Google ads on a site visited	90 days	HTML	Google
_gcl_aw	Used through Google Ads to understand user interaction with the site and advertising	90 days	HTML	Google
_gcl_dc	Used through Google Campaign Manager and DV 360 to understand user interaction with the site and advertising	90 days	HTML	Google
_ga	Used to distinguish users.	2 years	HTML	Google
_ga_V3PFWQFH0B	Used to persist session state.	2 years	HTML	Google

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How can I change my provided information at Easybell?

[Translate to english:]

[Translate to english:]

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