Simply follow the steps listed here to change your e-mail address.

To do this, first log in to your my.easybell.

Then click on your profile in the button left corner and then on "Account settings".

2. view personal data

In the account settings, you are directly in the right menu: "Information for companies" or "Personal information" for home tariffs.

Please click on "Change e-mail".

3. change e-mail address

A window will now open in which you can change your current e-mail address.

To do this, delete your old e-mail address and enter your new, desired e-mail address in the field.

Then click on "Next".

4. verify new address

You will receive a confirmation code by e-mail to the new address. Please enter the code.

You've done it! Your registered e-mail address has been successfully changed.

Other ways to change the e-mail address

If you no longer have access to the customer portal and can no longer access your old e-mail address:

By e-mail

If you no longer have access to the customer portal, a manual change by our support team is required.

Please send us an e-mail to support@easybell.de with the request to change the e-mail address you currently have on file with us.

Please understand that Easybell cannot change your data without further legitimation. We therefore ask you to send us a copy of your identity card.

By telephone

You can also request a change to your registered e-mail address by telephone. Please note that we will check your identity for your security.

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Created on: 07. May 2026