Yes, that is one of the great advantages of VoIP technology: you can use your telephone connection worldwide – whether at home, in the office or on the move. This is also referred to as "nomadic use".

All you need is a working internet connection and a VoIP-enabled device such as an IP telephone, a router with VoIP support or a softphone for your smartphone or desktop, such as our Easybell app.

Multiple devices can be registered at the same time without additional costs for call forwarding. This allows you to remain flexible and accessible wherever you want.

Good to know about nomadic VoIP usage

To ensure smooth operation, there are a few things you should know:

Stable internet connection

For good voice quality, we recommend at least 80 kbit/s per call. Poor Wi-Fi or mobile networks can affect quality.

Compatible devices

Traditional telephones without adapters will not work. You need a VoIP-enabled device or our app.

Emergency location

When using the app on the go, your location is not automatically transmitted to the emergency call centre. In an emergency, you must provide your location yourself.

Roaming charges for data

Within the EU, this is not a problem thanks to roaming-free calls. Outside the EU, however, high charges may apply for internet connection.

Network restrictions

Some hotel or company networks block VoIP ports. A VPN or the use of the mobile network often helps here.

Regional restrictions

In a few countries (e.g. parts of the Middle East), VoIP is restricted or prohibited. Use cannot be guaranteed in these countries.

Our tip:

Before travelling outside the EU, check your data options and ensure you have a VoIP-enabled device with you. This way, you can be reached anywhere.

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Created on: 17. October 2025