Block external calls on a Cloud PBX devices

help center

We have completely redesigned our customer portal for you. If the steps described in the guide differ from what you see, you will find a PDF version of the old guide at the end of this article.

If you want to prevent external phone numbers from being dialed from a device, please follow these instructions.

1. Access the Cloud PBX

Open my.easybell and click on “Cloud PBX” in the menu bar.

Depending on the function, the Cloud PBX uses two different types of extensions:

User: person-specific extensions
Resources: non-person-specific extensions

Please click on the relevant entry in the sidebar.

2. Edit device

In the Cloud PBX page navigation, please select the "Devices" section and click "Edit" next to the desired device.

3. Disable external calling

In the device settings, please go to the "Outgoing Calls" tab. The "Allow external calls" option is enabled by default.

To prevent external calls from being made via the device, simply toggle the switch off.

Click "Save" to apply this setting.

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help center

1. Access the Cloud PBX

2. Edit device

3. Disable external calling

Related Files