Business functions

From SoHo with 2 lines up to a call center with 200 ones: easybellʼs SIP trunks are easy scalable and the best choice for every company. Click here for more information about SIP trunks and their advantages.

With SIP-Direct Dial In, you can allocate single phone numbers to different departments or extensions. All incoming calls will be forwarded to the IP-PBX via the trunk and will be distributed to the appropriate departments or extensions. Check here, which IP-PBX suits to an easybell SIP trunk.

Phone number display: With CLIP no screening, you can transmit customer-specific phone number information for outgoing calls without the telephone network checking the transmitted phone number for correctness. This allows you to determine which number is displayed to the called party. For example, the called party is shown a service number or the number of a branch instead of your own.

Integration: CLIP no screening also enables seamless integration of other providers. For example, you can route only certain call destinations via easybell.

Migration: CLIP no screening also enables a smooth migration from ISDN and primary multiplex connections by initially only routing outgoing telephony via SIP trunk.

If you use our “parallel ringing“ feature, all incoming calls will ring on different devices at the same time, e.g. your landline phone and your mobile phone will ring at once. Get calls to your office number, even if you’re working in the field. Click here to get more information about setting up this function by yourself.

You can flexibly transfer single extensions as SIP accounts into the cloud. This way you can use options like Fax2Mail, Web2Fax or conference rooms for free. Moreover, external employees on business trips or at home can easily be integrated. We show you, how to easily set up virtual DDIs.

Due to the IP-based conenctions by easybell, you can use SIP trunks and virtual DDIs from every broadband connection all over the world. Combine different extensions on one number at uniform conditions. External employees are allowed to use their office phone number everywhere. We help you to easily set up your own PBX.

You can book blocks of phone numbers right during your order or later. Each block of 10 costs 19.95€ (one-off payment), blocks of 100 are 49.95€ each. Blocks of 1000 are available for 99.95€ on request as well. If you already own blocks, you can also port them to easybell without additional one-off or monthly charges.

Older PBXs arenʼt often able to authenticate with a user name and a password. With a Trusted IP function, you can define a fixed IP address and log in with your specified IP.

If you set up single extensions as a cloud account in your PBX in addition to the trunk, you can set up a call forwarding. In case of a PBXʼs failure, incoming calls will be automatically forwarded to an alternative number, e.g. a mobile one. So you donʼt have to fear possible failures anymore. Please visit "How does the automatic fallback work" for further information.

If you want to make calls with more than two people at the same time, then our phone conference function is just right for you. Because every easybell phone number can be turned into a conference room for free with just one click. This allows you to make calls with up to ten participants.

With easybell, you no longer need a classic fax machine, because we offer you a complete online fax function. You receive incoming faxes free of charge from us as a PDF e-mail attachment. If you want to send a fax yourself, you can do this conveniently online, whether with your PC, tablet or smartphone. We'll show you how easy it is to send faxes online. With easybell, you always have your fax with you.

Incoming calls
With this function, you can block incoming calls and decide individually who is allowed to call you and who is not. This ‘block list’ protects you from calls that annoy you personally or your employees. You can also easily block anonymous calls. So if your phone numbers should fall into the wrong hands, this function is the perfect protection against unwanted callers. We explain how you can easily set up your block lists for incoming calls yourself.

Outgoing calls
You can specify which destinations your employees are allowed to call. For example, block international calls or calls to special numbers to increase your cost security. Alternatively, you can use a whitelist to only allow calls to certain destinations, so that, for example, the phone in your publicly accessible warehouse can only be used for internal calls.

You can also make some telephone functions available to your employees. They then log in with their telephone number and SIP password. You can grant usage rights for these functions:

• Online fax dispatch
• Call number display
• Call forwarding
• Annswering machine

Simply create access to the customer portal for employees, who only have limited access to the virtual extension provided for them. They cannot view your company's invoices or manipulate the connections of other employees.

You want to see how many minutes you spent on the phone with a particular person last month? Or which calls you have missed in the last two days? Our online call list offers you detailed information about your calls, including sorting and export functions. You can find more information in our article about individual call records and call lists.