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Additional fees in general

  Price
Contract transfer for free
Default charges for second dunning letter 2.00€
Return debit due to caused costs
Switch of plans within Business plans for free
Portings Fees
Incoming portings for free
Outgoing portings for phone number for free
Outgoing portings for each block of phone numbers 25.00€
Internal portings 21.01€

Costs due to premature cancellation of the DSL contract by the customer*

Reason for ending the contract Note Fees
Cancelation within the revocation period If the activation hasn’t already done due to customer’s wish for free
Cancelation without a confirmed date Equals 50 percent of the usual activation fee* 24.98€
Cancelation with a confirmed date up to three days before the date Equals 75 percent of the usual activation fee* 37.46€
Cancelation in less than three days before the date Equals 100 percent of the usual activation fee* 49.95€
Extra costs caused by the cancelation with an already sent router For handling, package and sending 15.00€

All prices excluding statutory VAT.