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Cancellation of your contract

You’ve repeatedly breached our GTCs. That’s why we need to cancel your contract with your plan (mentioned in the mail) to the date mentioned in the mail as well.

If you’ve rented one of our routers, please remember to send the device back within one week after the end of the contract. Otherwise, we have to bill you the routers’ standard price of 169 Euro.

Click here to get your label for returning the router for free. A return as a „not paid“ package is not possible. If you’ve got any questions concerning the cancellation, please send us an e-mail or give us a call.

This is translated version of our automated e-mail-templates. You'll find personal information like your customer-id or account-details in the original e-mail only.

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