You can find a cancellation of router/the affected customer ID in your email
We’re sad that you have cancelled your plan.
Please remember to send back the router you have already received within a week. Otherwise we will charge the router’s market value of €169.
You can return the router for free by clicking onthe following link. Unfortunately it isn’t possible to return the router as a non-prepaid parcel.
We’re sorry that we couldn’t enter into a contract with you this time.
