What do I have to consider when switching from VDSL to ADSL2+?
What you can do before the date of migration:
- Please change the format of our username to email@example.com.
Please notice, that 1234567-8 is just an example of a user ID. You can find your real user ID in the customer portal.
- If you’ve configured a second VLAN for your calling, please remove this. This technology is no longer supported by your new connection. After the successful switch, you can set up a second PVC for ADLS2+ according to this guidance (German).