easybell GmbH
Brückenstr. 5a
10179 Berlin
Phone: 030 / 8095 1001
Fax: 030 / 8095 1009
Free within the easybell network. Landline and mobile network prices may vary.
Email: en.support@easybell.de
Managing Directors:
Dr. Andreas Bahr, Steffen Hensche, Martin Huth, Joris Van Rymenant
Trade register:
District Court Berlin-Charlottenburg
HRB 137060
UST-ID: DE249984363
Regulatory authority:
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahn (Federal Network Agency for Electricity, Gas, Telecommunications, Post and Railway)
Tulpenfeld 4
53113 Bonn, Germany
Legal notices
Content of the website
We aim to always provide our website with up-to-date, accurate and comprehensive content. However, the possibility of errors cannot be entirely ruled out. We therefore do not accept liability for the accuracy, correctness, completeness or quality of the provided information. Liability claims, relating to material or non-material damages, which have been caused by the use or non-use of the presented information, or the use of incorrect and incomplete information, are generally excluded unless the errors were included due to wilful action or gross negligence. All content is subject to change and non-binding. We expressly reserve the right to partially or entirely change, expand or delete the site or temporarily or permanently delete the publication without separate announcement.
External references and links
Despite carefully checking the content, we do not accept liability for the content of external links. The content of linked sites is exclusively the responsibility of the respective operator.
Copyright and trademark rights
All brand and trade marks, which are present on the website and protected by a third party if applicable, are subject in full to the terms of the relevant copyright law and the ownership rights of the respective registered owner. We, as authors of the site, reserve exclusive copyright for published objects that we have personally created. Reproduction or use of such graphics, audio files, video clips and texts in other electronic or print publications are not permitted without our express consent.
Data protection
If our website has the option of entering personal or commercial data (email addresses, names, addresses, etc.), the disclosure of this data is on an expressly voluntary basis. We expressly state that we will not forward this data to a third party under any circumstances. Further information can be found here.
Online dispute resolution
Information about the settlement of consumer disputes according to §36 of German law of settlement of consumer dispute (VSBG)
To settle a dispute with easybell about the cases mentioned in §47a TKG, the customer can lead an arbitration procedure at the consumer’s arbitration board „Telekommunikation“ of Bundesnetzagentur Bonn after a previous attent to reach an agreement with easybell.
easybell’s participation is voluntary. That’s why easybell will proof its participation at the arbitration procedure in individual cases. The contact of the consumer’s arbitration board is:
Bundesnetzagentur
Verbraucherschlichtungsstelle Telekommunikation (Referat 216)
Postfach 80 01
53105 Bonn, Germany
website: www.bundesnetzagentur.de
Information about online dispute resolution according to article 14 passage 1 of EU ordering about online dispute resolution concerning consumers’ businesses
The European Commission offers a stage for online dispute resolution in consumer affairs ("OS-Plattform") resulting from online contracts of sale and online service agreements. For more information: ec.europa.eu/consumers/odr
Legal validity
This disclaimer is part of our website. If certain formulations or parts of this text do not fully meet or no longer currently meet the valid legal requirements, the remaining parts of this statement remain unaffected.
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