For a complete guide on switching your product please read “this article”.

What you should do before switching

Check availability

VDSL is a different connection technology to ADSL. In individual cases, this may mean that not all technologies are available at your connection address.

Use our bandwidth guarantee to check available connection technologies at your address.

Check router compatibility

Please check whether your router is compatible with the new connection technology. If you have rented or purchased a current FRITZ!Box from Easybell, then it is compatible with all VDSL connections.

You can find more information in our detailed router check.

If your router is not compatible, you can find cheap router offers in our store in the customer portal.

Update firmware

Please make sure that your router has the latest firmware to ensure maximum compatibility.

Please note!

The tariff change will only take place after the successful changeover.

Please do not port or order any number blocks during the changeover.

What you should only do after the changeover

New access data

After the changeover, the access data for your Internet access may change.

We will inform you of the new Internet access data in good time by e-mail. If you do not have the data, you can also find it in the Easybell customer portal.

Activate VLAN ID 7

You must change the connection configuration from VPI/VCI 1/32 to VLAN ID 7.

(Note: This step is not necessary if you have a FRITZ!Box with a FRITZ!OS version 6.50 or higher, which you have configured using the easybell profile).

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Created on: 20. October 2025