You can usually change the bank details of your Easybell contract yourself. Simply follow these steps.

 

1. open account settings

To do this, first log in to your my.easybell.

Then click above your profile in the button left corner on "Account settings".

2. update payment method

Please select "Invoices and payments" in the side menu. There you can change your payment method in the "Payments" section.

You can choose between the following payment methods: "Bank transfer after invoice" and "SEPA direct debit mandate".

3. set up a direct debit mandate

If you have selected the SEPA Direct Debit mandate, another window will open.

Please enter your IBAN and the account holder’s name here. The BIC will then be determined automatically.

Next, tick the box next to ‘Read and accepted’. By doing so, you authorise Easybell to collect payments from your account.

Please now click on ‘Change’ to save your details.

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Created on: 06. November 2026