Cloud PBX

support@easybell.de

1. initiate telephone calls

You have several options for starting a call via the ConnectMe user interface.

ConnectMe Oberfläche mit Suchleiste zur Direkteingabe von Nummern in der Anrufliste

Direct entry in the search bar

You can use the "Phone calls" function to filter numbers using the search bar and enter them directly. Simply enter the number. Suitable suggestions will be displayed. The call is then set up directly by pressing the Enter key.

Ziffernfeld zur Rufnummerneingabe in ConnectMe mit Anruf- und Abbrechen-Schaltfläche
Ziffernfeld in ConnectMe zur manuellen Rufnummerneingabe

Use dial field

At the top, to the right of the search bar, you will find the "dial pad symbol". Click on the symbol to open the dial pad. You can enter the desired phone number here. Click on the call icon or the Enter button to start the call.

Anrufliste in ConnectMe mit Option, Anruf direkt aus Eintrag zu starten
Anrufliste in ConnectMe mit Option zur direkten Anrufinitiierung

Initiating calls via the call list

Move the mouse over a past call. A call icon appears, which can be used to re-establish the call.

Kontaktliste in ConnectMe mit Auswahlmöglichkeit für Anrufe über gespeicherte Kontakte
Kontaktliste in ConnectMe mit Anrufoption über gespeicherte Kontakte

Set up calls via the contact list

You can also start calls directly from your contacts stored in the Cloud PBX. To do this, select "Contacts". A call icon appears in the contact list when you move the mouse over a contact.

ConnectMe-Anrufbenachrichtigung mit grüner Taste zum Annehmen und roter Taste zum Ablehnen eingehender Anrufe

2. accept and reject calls

For incoming calls, browser or app notifications appear with information about the calling number and the options "Accept" or "Reject".

  • Click on the green symbol with the telephone receiver to start the call.
  • Click on the red icon to reject the call.

3. call forwarding

ConnectMe-Anruffenster mit aktiver Blind Transfer-Funktion zur Weiterleitung ohne Rücksprache
Blind Transfer-Funktion in ConnectMe zur Weiterleitung ohne Rücksprache

Blind transfer: forwarding without consultation

You can also forward calls directly and without consultation to a saved contact. To do this, simply drag the green arrow in the active call window to a contact in the phone book. The call is then forwarded directly.

ConnectMe-Oberfläche mit aktiver Rücksprache und Suchleiste zur Zielnummer für Attended Transfer
Attended Transfer in ConnectMe mit Rücksprache und Zielrufnummer-Suchleiste

Attended transfer: forwarding with consultation

To forward a call with consultation, press the "Forward" button in the window of the active call. The search bar opens, in which you enter the desired destination number. Press the Enter button to confirm the connection to the selected phone number.

ConnectMe-Oberfläche mit zwei aktiven Gesprächen zur Weiterleitung per Attended Transfer mit Rücksprache

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Another call window opens with the desired destination number. After consultation, you can transfer the call by clicking on the "Connect" button in one of the call windows.

ConnectMe-Anrufansicht mit aktiver Halten-Funktion und Steuerungselementen wie Stummschalten und Auflegen

4. holding and retrieving calls

  • Click on the pause icon to put a call on hold.
ConnectMe-Anrufansicht mit aktiver Rückholfunktion über grünen Wiedergabe-Button

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  • You can continue a call on hold by clicking on the play symbol.
ConnectMe-Anrufansicht mit weiteren Funktionen wie Wähltastenfeld, Weiterleiten und Einstellungen

5. further functions

Mute / activate microphone

  • You can activate or deactivate the mute function using the microphone icon.

Collapse call window

  • The three-dot button (kebab menu) can be used to show or hide call options in order to compress the call window.

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Configuring audio settings

  • Under "Settings" (bottom left), you can individually define input and output devices.
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Created on: 07. November 2025