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Data protection

Data protection notices


easybell GmbH highly values the protection of your personal data. As a provider of communications solutions, we are aware of the responsibility that comes with handling sensitive data.

We guarantee you that we adhere to the legal regulations of data protection. The legal basis for this comes from the German Data Protection Act (“BDSG”), the German Telecommunications Act (“TKG”), and the German Telemedia Act (“TMG”). All easybell GmbH employees have been informed on the data secrecy provisions in accordance with Article 5 of the BDSG and are obliged to comply with them.

Scope of this data protection statement

This data protection statement explains which information easybell GmbH collects when visitors are active on the company’s website. It does not apply to websites of other companies and organisations, which we provide links to from our website.

Collecting and processing of personal data

When you visit our website, due to technical reasons, our server generally saves the client’s domain name or IP address, the time of access, the requested URL, the operating system and the type of browser of the device you used, and the website that you previously visited. This data is not assigned to a specific person.

Personal data in the literal sense, such as name, address, telephone number or email address, is not collected unless you voluntarily provide this data, e.g., when placing an online order of our products. In this case, your data is only used for the intended purposes. If you provide us with personal data, this is carried out via a secure connection. We only save the data if you submit it.

You are able to access your data in our customer portal. For your own security, and to protect your privacy, we always check your identity via login with user name and password and use a technically secure connection.

Use and disclosure of personal data

We only use your personal data for the technical management of the website, to complete your orders and to notify you of important changes in connection with existing contractual relationships (e.g., changes to plans). The disclosure of your personal data to third parties is excluded. We will also contact you for marketing purposes only when we have your explicit consent.

Your personal data (name, address, telephone number, email address, etc.) will not be passed on to other companies. We will only disclose data to authorised bodies if this is legally required or pursuant to a court order.

Data analysis and cookies

easybell uses „cookies" small text files that are stored on your computer and are used to document information for recognition. These are set during registration in order to authenticate the user during their active session. You can personally delete cookies from your computer at any time and use the website without cookies.

Data analysis with Google Analytics - anonymizeIP

This website uses Google Analytics, a web analysis service of Google, Inc. ("Google"). Google Analytics uses so-called ‘cookies’, text files which are saved on your computer and enable analysis of the use of a website. Information on your use of this website (including your IP address) generated by the cookie is transferred to a Google server in the USA and saved there. In case of activation of the IP anonymization, Google will anonymise or truncate the IP address for Member States of the European Union as well as to other parties within the Agreement on the European Economic Area. It is only in exceptional cases that the full IP address is transferred to a Google server in the USA and truncated there. Google, on behalf of the operator of this website, will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to the website operator relating to website activity and internet usage. Your browser’s IP address, which is identified by Google Analytics, is not combined with any other data held by Google. You may prevent the use of cookies by selecting the appropriate settings on your browser software, however, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you may prevent Google from collecting and processing data (including your IP address) generated by the cookie and related to your use of the website by downloading and installing the browser plugin available via the following link. Furthermore, you may prevent Google’s collection of the data (including your web address) generated by the cookie and related to your use of the website. We also use Google Analytics to evaluate data from AdWords and the DoubleClick cookie for statistical purposes. If you so wish, you may also deactivate this option in the Ad Preferences manager.

You may prevent Google Analytics from collecting data by clicking on the following link. This installs an opt-out cookie, which prevents your data from being collected when visiting this website in the future: Deactivate Google Analytics: Deactivate Google Analytics

Further information on terms of use and data protection can be found at or at Please note that Google Analytics has been expanded with the code “gat._anonymizeIp();“ on this website in order to guarantee anonymous collection of IP addresses (‘IP masking’).

Directory of procedures

Here you can download our directory of procedures (German only) stipulated by §4g Bundesdatenschutzgesetzes (Federal Data Protection Act).

Right to information

You have the right to receive information relating to the data stored for your person at any time. To do this, simply use our contact form. Your trust is important to us. Contact our Data Protection Officer if you have any further questions on data protection at easybell.


Data Protection Officer

Christian Wilde
Phone: 030 - 80 95 1081