If you want to switch from another telephone provider to Easybell, you can simply take your existing telephone numbers with you. Nobody has to remember new phone numbers, no contact is lost!
The process of transferring numbers is called porting. In this guide, we explain the necessary steps for porting.
Please note that this article refers to our services in the Netherlands.
Step 1
Download the porting form and enter the required information.
Please make absolutely sure that you fill in the data exactly as it is stored with your previous provider. Otherwise there may be errors and delays in coordinating the number porting.
Step 2
Please scan the completed and signed porting form and send it to the following e-mail address: support@easybell.nl
Step 3
Easybell checks your details and then initiates the porting process. We will then forward the form to our wholesale provider, who will coordinate the porting with your old provider.
Step 4
As soon as the porting is complete, the numbers are displayed in your customer portal and you can assign them to a line. From this moment on, you can already use the numbers for outgoing and incoming calls.
If there are any problems with the porting, we will contact you to resolve any obstacles.
Frequently asked question:
I don’t know what data I have with my previous network operator. How can I find out the data?
If you are unsure, please always contact your old telephone provider first. They must approve the porting. And only they know your exact contract details.