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How can I set up an extended time controlled call forwarding?

With this feature, you can define and activate complex call forwardings at certain times. The normal use ist for example an answering machine answers phone calls outside business hours.

Important notice: This feature is available for Business plans only. 

Guidance

  • Log in with your personal login data to easybell customer portal. 
  • Click “telephone functions / manage phone numbers” (“Telefon-Funktionen/Rufnummern verwalten”) 
  • Click the cog symbol beneath “call forwarding” (“Rufweiterleitung”) of the relevant local phone numbers.

 

  • Click “Extended view” (“erweiterte Ansicht”).

  • Click “Ok” for confirmation. Please notice that all of the previous settings will get lost by the change of view.

Create a profile

  • Click “New profile” (“Neues Profil”).

 

  • After that, please state what’s next:

Screenshot Example - course of action:

  • Enter the name of the call forwarding first. 
  • State, how and when the call shall be forwarded.
  • Confirm with “Profil” (“Profil speichern”).

At the example “screenshot“ happens: 

  • First, it will ring at you SIP devices for 20 seconds.
  • After that, the call will be forwarded to your mobile for 15 seconds. 
  • At least, the answering machine starts. 

Notice: To set up further steps, please click “Further steps” (“Weitere Schritte”) down on the left.

Temporal attribution

  • Now you can decide at which time the phone shall act like the given settings. 
  • State the desired time and confirm with “Save” (“Speichern”).

  • Now the profile is listed in “existing profiles“ (“bestehende Profile”).

  • From the list, you can edit existing profiles or state them to further times. To delete single attributions, please switch to “list view” (”Listenansicht”).