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Your internet connection

Here you can see why your DSL connection does not work after the (new) connection.

If DSL doesnʼt work after new a activation, please check the cabling of router, telephone socket and computer first. Thereʼs no splitter necessary. If youʼve got another router or a replacement cable at home, try this as well. Please double-check the log in information. If the light at “DSL Synchronisation” or “Power/DSL” is still on even if everything is connected correctly, please inform us so we can help you.

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Here you can see why your DSL connection does not work after the (new) connection.

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Here you can see why your DSL connection does not work after the (new) connection.

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help center

Your internet connection

Why does my DSL not work after (new) activation?

Why does my DSL not work after (new) activation?

Why does my DSL not work after (new) activation?