When do I get my access information for DSL and VoIP?
If you have ordered an easybell Komplett product, you will always get your DSL access information no later than your date of activation. If you get a new line without porting a phone number, you will receive your access information via email before. In case of phone number porting, you can see them in our customer portal after the successful port.
If you’ve ordered a router via easybell, it will be preconfigured. You only need to connect it.
You can ask for all access information via telephone on the date of activation.
After the activation, you can always find your access information in our customer portal.
Access information for DSL
Find your access information for DSL here: “Mein Produkt” (My product).
Access information for VoIP
Find your access information for VoIP here: “Telefon-Funktionen/Einstellungen” (Telephone functions/settings). Here you can change your SIP password as well.