Skip to main content

help center

Your customer portal

How does the automatic fallback work?

Hier erfahren Sie, wie Sie das Backup Routing als Fallback-Lösung für Ihre Rufnummern und SIP Trunks einrichten, um auch dann erreichbar zu sein, wenn es zu Problemen mit der Internetverbindung kommen sollte.

You are always available with our Business VOICE sip trunks, even if your offices internet connection is interrupted. With our automatic fallback setting, you can set up single extensions as cloud accounts. Register them next to your trunks in your PBX. You are able to configure these cloud accounts in our customer portal. Just set up a call forwarding "If offline" to another phone, e.g. your mobile phone. In the case of a PBX’s fallout, all incoming calls are automatically forwarding to the alternative number. Your employees are anytime available.