How can I terminate the contract?
A termination is possible via email at firstname.lastname@example.org.
Please use the email address you’ve told us and write down your customer number.
You can also terminate the contract via post or fax:
fax: +49 (0) 30 8095 1009
The termination of the agreement happens to the next possible end of the month. Please notice the period of notice (VoIP at least seven days before the end of the month, DSL at least 14 days before the end of the month).
A termination via contact form is not possible.