Get a modern landline connection with convenient ISDN functions, two parallel lines and telephony in HD quality.
- Make unlimited calls to German landlines
- Phone number transfer for free at any time during the contract period
- Numerous phone functions such as Fax2Mail, voicemail and many more
Our fraud protection service recognizes professional abuse early. Your maximum damage will not exceed 20 € for international calls.
- We’ll guarantee this, if your telephone account is used by professional criminals and you’ve complied with your duty of care.
- duty of care means, that you use safe passwords and you don't share them with others. You are also responsible for keeping the firmware of your voip-devices up to date.
|Activation fee||49.95€ one-off|
|One local telephone number||Free|
|Extra local telephone numbers||0.79€/month|
|All prices at a glance|
Phone and DSL connection with up to 16,000 Kbps (ADSL2+) for 24.95€/month; internet and landline flat rate included; to-the-minute charge in an increment of 60/60; no minimum contract period; activation fee of 49.95€; VoIP phone line with 0c/min to landlines, 9.8c/min to mobile networks; call-by-call and pre-selection are not possible. A credit check will not be carried out for the selected plan. Partial amounts cannot be refunded. The connection is provided after payment of a security deposit of 100€. The security deposit will be refunded 6 to 8 weeks after the end of the contract when all bills have been paid.. Subject to availability of rate-adaptive ADSL2+. A suitable existing router is required. All prices include 19% VAT. Our calls price list can be found here.
What should I take into account before ordering VDSL?
VDSL from easybell is currently only available in the plans Komplett easy and Komplett allnet.
Of course you need a VDSL-capable router or modem, but many older devices are only suitable for ADSL2+. If you want to continue using your old device, please use our router-check to ensure compatibility.
easybell recommends AVM FRITZ!Box routers, which you can buy or rent from easybell. Please note that we can only provide VDSL support for compatible FRITZ!Box devices.detailed view
Is it possible to switch providers with no interruption in service?
It is possible to switch providers with no interruption in service. When placing your order, select the option “Yes, please take over the existing line from my current provider” and follow the next steps for your order. Please note that to take over the line at least one phone number needs to be ported.detailed view
Will my phone number be automatically published in the phone book?
No, as standard we do not enter your number into the phone book.
If you would like your number to be included, then after your order you can request it to be entered in the Phone functions/Settings section of the customer portal.
In the process you can decide which specific information you would like to publish online or offline for each local telephone number.
However, be aware that once your number has been published it cannot be quickly removed again.detailed view
Can I transfer (port) my current phone number to easybell?
I don’t know the exact expiration date of my current contract. Can easybell find that out for me?
Yes, easybell arranges the earliest possible termination date with your current full-service provider. easybell then takes care of termination for you.detailed view
Do I need to be at home on the connection date?
It depends on whether we takeover an existing DSL connection or connect you with a new line.
If we takover a former connection it is not necessary to make an appointment with the technician. A technician only needs to come if you previously have had a cable connection.
If you get a new connection a technician of Deutsche Telekom needs to come to your place.
It is necessary that you or another person is at home on the agreed date during 8 a.m. and 1 p.m. Please make sure you hear the doorbell ring.
You don’t have to get an appointment with the technician, even if your line is new. You only have to enter the name and telephone number of the previous tenant in your order.
If you yourself have been the last owner of the phone line in your flat, enter yourself as the previous tenant.detailed view
I think there’s a wrong rating. What can I do now?
easybell has no influence on the evaluation of your rating. This is an automatic disclosure procedure by Bürgel Wirtschaftsinformationen GmbH & Co. KG. If you’ve got any doubts wether your rating is right, please contact them.
You will get a personal credit rating from Bürgel, if you send in a copy of your ID card via post or fax to:
Bürgel Wirtschaftsinformationen GmbH & Co. KG
Fax: 040-898 03 777
For more information: www.buergel.de.detailed view